At Blue Square, we believe that even when the best deployment takes place with a technology solution, without experienced and committed customer touch, customer solutions will fall short of expectations. Having an advocate available to assist with the lifecycle management of technology solutions is a competitive differentiator.
Working with service providers and multiple vendors can be difficult, frustrating and time consuming. Let the experts at Blue Square manage these resources on your behalf so you can focus on your core business.
Annual audits of your communication solutions is a must. Because your business is dynamic and must change rapidly, so too should the deployment and services. Without oversight, even the best solutions can become out-of-alignment with your business goals. Regular audits ensure that your communications solutions remain in lock step with your speed of business.
Quarterly business reviews are utilized by best-in-class providers to ensure the solutions that have been deployed are providing true business value to our customers. QBR's allow Blue Square to consistently meet and exceed our customers expectations and reinforce the value you expected when you decided to partner with our company.
Moves and changes are always required from a technology provider. Some customers prefer to use management portals for the simple changes but lean on the solution provider for the more complex changes. Regardless of your preference, we have solutions that will meet and exceed either expectation.
A true partner allows their customers to focus on their core business, while providing access to multiple experts when necessary. At Blue Square, we work with many providers that have deep expertise across the technology stack. This allows the value of a true "Trusted Advisor" partnership to make a positive difference to our customers.