Customers are increasingly seeking VOIP and Telephony solutions that can be delivered as a service or "By the Drink." However, this does not work for every business. This is why we offer multiple solutions that can be delivered on a hosted, premise or hybrid combination of each to best meet our customers business and technical requirements.
Lets face it, with today's demographics and work place distribution, mobility is first and foremost in todays world of communications. Applications that enable a mobile device to offer comparable features and information as a physical telephone must be powerful and easy to use. We offer solutions that make the deployment and management of these solutions cost-effective and easy to use.
As a critical element of a Unified Communications solution, Instant Messaging and Presence are foundational. Solutions are available today that allow secured, text messages between two or multiple parties, to be perpetual across the multiple devices our workplace demands. These are now evolving into powerful collaboration tools that allow workers to better manage all types of communications in a single location.
Meeting with clients face to face is getting more and more difficult in todays world. When this cannot be possible or cost-effective, collaboration tools allow synchronous communication with a single mouse click. Share content, collaborate, read body language and moderate multi-party conferences with your device of choice.
Every solution offers the ability to forward voice mail as an e-mail attachment. However, without Unified Messaging, users and administrators must manage messages in multiple inbox folders and multiple locations. The ideal solutions allow users to pick and choose how they would like messages delivered and once a message is deleted from one interface, it should automatically delete the message from multiple locations. Options are also available to allow Text-to-Speech and Speech Recognition to make this experience even better.
Embedding communications into business applications like Salesforce, Office 365, Google Apps and others enables solutions to be delivered like never before. Todays open integrations allow automated workflows to be created quickly and easily. Use cases are everywhere around us within government, enterprises and public safety. Imagine a business condition automatically leveraging commonly deployed communications applications to rapidly bring together the right people, information and insights to rapidly respond to any minor or major business event.